CRM Telephony

to make calls part of your sales process

Take customer interaction to the next level with CRM.io's industry-leading telephony capabilities. Make calls, log calls, get call analytics, call reminders in CRM telephony.

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CRM Telephony

Integrate Telephony Into Your CRM

Take customer interaction to the next level with CRM.io's industry-leading telephony feature

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click-to-call

Click-to-Call

Connect with your leads or contacts as easy as possible by clicking on the phone icon. This is extremely convenient for you to communicate with your customers.

outbound calls

Outbound Calls

Make phone calls directly from CRM.io! Simply click the call icon while viewing your leads and contacts to initiate a call. Our system will walk you through the entire call process and provide you with all of the tools you'll need to make a successful call.

call reminders

Call Reminders

Keep track of which calls you need to make. CRM.io assists with this process by letting you set reminders for upcoming calls and notifying you when they occurred.

call analytics

Call Analytics

Use the call analytics feature to evaluate your sales team's performance and encourage them to improve. Built-in charts and reports aid in the visualization of call data.

call logging

Call Logging

Keep track of the calls your team takes with the Call Log feature where you can add notes and create follow-up tasks. This will allow you to stay on top of which conversations need follow-ups and hold your team accountable.

How is CRM Telephony useful in CRM?

Telephony is the technology that enables the audio and communications functions of a CRM system. CRM software often has features such as call logging, call recording and outgoing call management. Telephony is an integral part of CRM.io and is used to manage all incoming and outgoing calls on the system.

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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