Call Center CRM

to provide customer support experience

Integrate cloud-based CRM software, allow your call center to be accessible from anywhere, and offers the ability to integrate customer information into other systems.

Call Center CRM

Manage your customer interaction with call center using CRM

Keep your inbound and outbound calls, helpdesk ticketing, call Routing with one unified view of all interactions.

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outbound calls

Outbound Calls

With CRM integrated, you can easily make outbound calls. Just search for and open the contact record of the person you'd like to contact, and you'll see an option to dial them directly from CRM.

inbound calls

Inbound Calls

Integrate your inbound call center software CRM, this integration enables you to deliver consistent support while improving agent productivity and making real-time decisions more insightful.

help desk ticketing

Help desk ticketing

Assign tasks and work on projects with staff members, and track them all in one place. Whether your business is large or small, you'll be able to service your customers quickly and efficiently with our CRM software.

What is Call Center CRM?

This is something that call centre software can help you with. It unites all of your customer service representatives to a single platform that automates call routing, ticket tagging, and processing. When used in conjunction with a customer relationship management (CRM) platform, call centre software is most useful. This is because every call is traced back to the contact who made the call, and you receive a complete 360-degree picture of everything.

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