Keep your inbound and outbound calls, helpdesk ticketing, call Routing with one unified view of all interactions.
With CRM integrated, you can easily make outbound calls. Just search for and open the contact record of the person you'd like to contact, and you'll see an option to dial them directly from CRM.
Integrate your inbound call center software CRM, this integration enables you to deliver consistent support while improving agent productivity and making real-time decisions more insightful.
Assign tasks and work on projects with staff members, and track them all in one place. Whether your business is large or small, you'll be able to service your customers quickly and efficiently with our CRM software.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.