Call Center CRM
to provide customer support experience
Integrate cloud-based CRM software, allow your call center to be accessible from anywhere, and offers the ability to integrate customer information into other systems.
to provide customer support experience
Integrate cloud-based CRM software, allow your call center to be accessible from anywhere, and offers the ability to integrate customer information into other systems.
Keep your inbound and outbound calls, helpdesk ticketing, call Routing with one unified view of all interactions.
With CRM integrated, you can easily make outbound calls. Just search for and open the contact record of the person you'd like to contact, and you'll see an option to dial them directly from CRM.
Integrate your inbound call center software CRM, this integration enables you to deliver consistent support while improving agent productivity and making real-time decisions more insightful.
Assign tasks and work on projects with staff members, and track them all in one place. Whether your business is large or small, you'll be able to service your customers quickly and efficiently with our CRM software.
Here are the additional features to look at
Lead management software aids in the recording, tracking & managing of leads gathered from various sources such as websites and other sources easily & quickly.
Contact management software stores all of your contacts' information in one place & helps in tracking, organizing, managing, and updating contacts effortlessly.
Deal management software saves time & increases efficiency by organizing, prioritizing, deciding & tracking deals. Close more deals using deal management.
Account management software can help you track the information of potential customers. Stay organized & improve sales by managing companies data at one place.
Sales automation enables businesses to increase sales & improve sales productivity by automating tasks. Drag-and-drop flow builders simplify complex processes.
Sales analytics aids in the tracking, analyzing, and forecasting of sales information. Get visual, real time, and interactive reports to forecast sales.
Document management system in CRM allows you to upload, manage and share your documents as well as tag them files with relevant contacts and deals.
CRM Telephony aids you in taking customer interaction to the next level. Make calls, log calls, get call analytics & call reminders in industry-standard telephony.
Task management helps sales reps to create tasks, set due dates and reminders, and assign them to appropriate leads and contacts.
CRM Customizations allows you to Customize the CRM to fit your business by automating specific actions and collecting information to keep your business on track
Email Integration API enables developers to send emails from their applications, like sending welcome emails to a new customer.
Pipeline management helps sales teams to create, customize & visualize pipelines. Customize each stage of the sales process and each type of sale.
CRM Reporting gets you eye-catching graphics & information about your customers' behavior. It also offers reports, metrics, funnel, and cohort analysis.
Lead scoring evaluates leads for their sales potential based on criteria you define on demographics such as role, age, and company size.
CRM, CRM.io by 500apps, is a set of processes for managing and maintaining relationships with current, past, and potential customers.
It integrates with your leading business applications, empowering you and your team to close deals faster, with less effort.
CRM software for businesses to manage their customer interactions and data.Storage of customer contact information, interactions, purchasing history & more
Sales enablement helps you create, organize, deliver & manage all the right content for your sales teams. Sales Enablement helps to make better decisions.
Workflow automation in CRM is a unique technology that allows you to create workflows, which can be used for automating your routine tasks with the help of CRM.
Retail CRM software for managing customer relationships, Increase the effectiveness of customer care and marketing. Integrate with industry-leading platforms.
Call center CRM software provides a single point of data entry for your call center, eliminating the need for expensive third-party solutions
Real estate CRM helps in the managing relationships with buyers, sellers, and other financial institutions. It includes features that tailor these segments.
With Cloud-based CRM Software manage contacts, leads, and chats anywhere, anytime. Increase the overall productivity of sales, service and marketing.
Small business crm is a web-based Sales CRM programming that deals with your business, showcasing and support in one platform.
Enterprise CRM Software is an integrated system that captures and analyzes data from many sources to understand your customers as well as the growth potential of your business.
eCommerce crm is an affordable, web-based software that offers sales and customer contact management solutions. Your complete solution for eCommerce, this CRM system offers features such as email marketing, campaign management, and more.
SaaS CRM software for managing customer relationships, Increase the effectiveness of customer care and marketing. Integrate with the leading platforms, metrics, on boarding systems in your company.
A CRM system handles interactions between organisations and customers. It provides companies with various tools essential to supervise customer connections.
Acquire customer and lead information and automate customer service, sales, and marketing to drive more sales using the CRM tool.
Manage customer data in a central database that simplifies business processes, customer information, sales management, and customer service.
Customer relationship management helps companies manage contacts, leads, and opportunities, create tasks and store documents and files.
Projectsly Integration, CRM.io by 500apps to effectively track projects and tasks within CRM. Get access to 50 apps for \$14.99/user
Manage Client data in a central database that simplifies business processes, client information, deals operation, and client service.
Sales Pipeline, CRM.io by 500apps, is a visual representation of opportunities at various stages of your sales process.
Email templates, CRM.io by 500apps, help you quickly craft emails and send them to your leads, increasing customer engagement.
Kanban Board, CRM.io by 500apps helps to visualize the progress and status of leads/deals within CRM software. Get access to 50 apps for \$14.99/user
Import Options, CRM.io by 500apps helps quickly transfer data from other systems into your CRM. Get access to 50 apps for \$14.99/user
Custom Fields allows salespeople to add extra information for a lead, company, or deal that personalizes the customer journey
Geo Location in our CRM helps to find your prospect's address, adjust zoom levels on the map and locate your prospect quickly
Export contacts from your CRM software to other applications with just a few clicks. You can export contacts to CSV, XLSX, and other formats
Mail Statistics gives insights into the best-preferred templates that enable you to plan for future campaigns and get desired results.
Create multiple contacts and edit multiple records in one go using bulk options in CRM software, making customer management more effortless
Manage tags and categorize your contacts with our intuitive CRM software. Streamline your workflow today, segmenting customers as per your business needs
Our platform offers seamless integration with popular video conferencing tools, enabling you to schedule and host a virtual meeting easily
Product Management helps you better manage your products and services, making it easy to manage items, track pricing, create discounts, and increase sales
Track customer interactions, manage contacts, and view sales pipeline data directly in your browser by adding the CRM.io Chrome Extension
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CEO at KPSYNCLAB
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CPO at uQualio
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Cosmetics Marketing Administrator
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Program Manager at Keystone
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