CRM Telephony

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Dashboard
Contacts
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Deals
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Documents
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Calendar
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Dialer
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Logo CRM.io
Dashboard
Contacts
Company
Deals
Tasks
Documents
Automations
Marketing
B2B Database
Calendar
Apps
Dialer
Trash
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Alert

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Confirm Action

Notification

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AI Helper

Roles

Manage roles to define user permissions and access levels.

Assign User Roles

Assign roles to users based on their responsibilities.

Create New Role

Define a new role and set its permissions.

Settings

Customize your preferences, update your account settings, and manage notifications.

API Key

Use this API key to integrate with external applications and enable secure data exchange

Generate API Key

Notifications

Never miss a task—get timely reminders, daily updates, and email notifications for all users!

Enable Notifications

Send notfication message before task due date expire minutes

Send daily consolidated tasks notification

Send daily notificaiton email to all users

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Tags

Create and manage tags for better organization across modules

Add Tag

Manage your tags to organize your CRM data better.

Notifications

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Feedback Form

We value your insights! Help us improve by sharing your experience.

Select a Call Option

Add Task

Quickly Create and Assign New Tasks. Keep Your Workflow Organized and Efficient. Ensure No Important Task is Overlooked.

Enter a name for the task.

Enter a description for the task (optional).

Select the status of the task.

Select the priority of the task.

Select the owner of the task.

Select the due date for the task.

+5 days +7 days +14 days +21 days
Add task to Google Calendar
Click here to add apps

Add Status

Customize your workflow by adding a new status below.

Add Document

Stay organized with comprehensive document tracking.

Enter a name for the document.

Supported formats for upload: .pdf, .doc, .docx, .png, .svg, .jpg, .jpeg.

Enter a description for the document (optional).

Select the owner for the document.

Add Task Cadence

Task Cadence refers to a structured set of tasks that you can define for your sales representatives to follow in order to close deals effectively.

×

Enter a name for the cadence.

Enter a description for the cadence (optional).

AI Cadence Instructions

Send Email

Cc Bcc

Create Template

Company Details

Edit AI Prompt

Please provide a detailed prompt to guide the AI in generating the company research. Include specific information you need.

Add Deal

Easily Create and Track New Deals. Streamline Your Sales Pipeline Management. Ensure Every Opportunity is Captured and Monitored.

Select the owner for the deal.

+5 days +7 days +14 days +21 days

Add Product

Add Deal Source

Add Pipeline

Pipelines are visual representations of your sales process. You can add multiple stages to your pipeline, with each stage having a probability percentage that represents the likelihood of a deal moving to the next stage.

Add Contact

Unlock lead

Credits are used to unlock lead information like emails, phone numbers and social media information

With Credits

This action will consume one credit. Would you like to proceed?

Sources

Send Email

Please configure your email apps to use this feature.

Click here to add apps

Install Copilot

Boost your productivity with CRM.io’s all-in-one sales assistant. Follow the steps below to install the extension

Option 1: Install from Chrome Web Store

  1. Visit the Chrome Web Store
  2. Search for CRM.io and locate Sales Copilot by CRM.io
  3. Click Add to Chrome
  4. Confirm the installation when prompted
  5. Pin the Copilot to your toolbar (via the Extensions menu)
  6. Refresh the CRM.io app
Watch installation video

Option 2: Manual Installation

  1. Download Copilot : Download Copilot
  2. Extract the downloaded ZIP file to a folder on your computer
  3. Open Chrome and navigate to chrome://extensions
  4. Enable Developer mode (top-right toggle)
  5. Drag and drop the extracted file into Chrome
  6. Confirm the installation when prompted
  7. Refresh the CRM.io app
Watch installation video

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Select Phone Number

Map will stay hidden.

Notes

Social

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Add AI Cadence

Enhance Your Workflow with Intelligent Automation

Add task to Google Calendar
Click here to add apps
Allow the system to automatically send emails
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Allow the system to send WhatsApp messages using the extension
Allow the system to perform the following activities using the extension
LinkedIn Activity
LinkedIn Message
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AI Helper

Match Score

Analyze real-time lead scores

Upload Image

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Upload an image file to update your avatar.

crm logo
This is your paragraph text.
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Input Required

Search

Related Contacts

Notes

Related Contacts

Once deleted, 'Related To' or the contact cannot be re-added to cadence task.

Notes

Social

Leadership Team

Add Telephony

Manage telephony providers for your sales representatives. You can add SIP, Skype, System Call, or Custom telephony providers.

Email Tracking Domain

Add Domain

ex: crm.io
Note: DNS changes can take up to 48 hours to propagate. Please check back later if verification fails initially.

Contacts

Simplify your contact management process.

Total Contacts: 0

Filter

Manage Columns

Find Prospects

Finder.io Search from the World’s Largest B2B Database.

LinkedIn Download and install the CRM.io Chrome Extension to enable LinkedIn prospecting.

Prospect Search

Filters

Results

Apply filters to find prospects

Prospects matching your search filters will be displayed here

Add Contact

Import Contacts

This frequency is used to sync contacts

Export Contacts

Export selected contacts based on specific criteria.

Download History

No lists available. Please add a list to get started.

Full Name

Title

Company Name

Email

Phone

Tags

No contacts available. Please add some contacts.

0 contacts selected

Update Owner

Select a new owner for the selected contacts.

Update List

Select a new list for the selected contacts.

Send Bulk Email

Select an email app and template for the selected contacts.

Select Gmail, Sendgrid or SES

Remove Tag

Enter the tag to remove from the selected contacts.

Confirm Deletion

Are you sure you want to delete contacts? They’ll be in Trash for 30 days to recover

Please enter the number of contacts you want to delete.

Find

Enter a tag name below to be added if the data is not found.

If not found

Upload Contacts

Upload your contact list quickly by choosing a CSV or Google Sheet file

Upload a CSV file containing the contacts for this list. The file should include columns for first name, last name, email, company name , website URL and optional tags.

Download sample file

Activate duplicate check for the above selected columns

You can define the list for the contacts in the CSV file. If not selected, contacts will be added to the default list.

Enter the unique ID from your Google Sheet URL to upload contacts.

Specify the sheet name containing the contact data from your Google Sheet URL.

Activate duplicate check for the above selected columns

You can define the list for the contacts in the CSV file. If not selected, contacts will be added to the default list.

Mapping Screen

Map the fields from your CSV file to the corresponding fields in the system. Make sure to match the columns accurately to ensure proper data import.

Fields File Headers

Add List

Lists are optional. You can define various projects in your CRM to target different contact lists for specific campaigns.

Enter a name for your list.

0 / 250

You have exceeded the character limit!

Provide a brief description of the list.

0 / 500

You have exceeded the character limit!

You can define custom fields for each list. These fields will be visible within the contact details.

Add customer details like type and location to help CRM.io analyze and provide real-time lead scores.

A dialer prompt provides call scripts or key points to guide agents during calls for better engagement.

Add Contact

Efficient Contact Updates. Quick Access and Input. Strengthen Your CRM Workflow

Contacts Distribution

Auto-assign leads to active sales reps based on workload balance

0 contacts selected for automatic contacts distribution

Dialer

Simplify your dialer process.

Total Dialers: 0
Name Provider Status Owner List Name

No campaign available. Please add an campaign.

Add Campaign

Configure your calling campaign settings and script to streamline your outreach process and ensure consistent communication

Your target audience for this campaign's outreach

A distinct identifier to track and manage your campaign

A dialer prompt that helps generate customized calling scripts for your agents to use during customer interactions

The calling system that powers your campaign's communication

Summary

Select a list to view the summary

Edit Campaign

Configure your calling campaign settings and script to streamline your outreach process and ensure consistent communication

Your target audience for this campaign's outreach

A distinct identifier to track and manage your campaign

A dialer prompt that helps generate customized calling scripts for your agents to use during customer interactions

The calling system that powers your campaign's communication

Summary

Campaign Report

View the details of this calling campaign

Summary

Filter

Dialer

No phone number found

Generating call script...

Generating Recommendations...

Connecting...

00:00

Hold

End Call

Mute

Search

Showing results for your search query.

Total Results: 0

Entity Results: 0

No results found for your search query.

Company

Manage and view your companies here.

Total Companies: 0

Filter

Company Name Website URL Email Contacts LinkedIn URL

Unlock Powerful Insights with Our AI-Driven Company Research Assistance.

Deals

Manage your pipeline and close more deals efficiently.

Total Deals: 0

Filter

Manage Columns

No pipelines available. Please add a pipeline to get started.

No deals available. Please add a deal to get started.

0 selected

Bulk actions

×

Reason for Losing the Deal

Please provide a reason for why this deal is being marked as lost. This information will help in understanding the cause and improving future strategies.

Add Lost Reason

Tasks

Track and manage all your tasks effortlessly.

Total Tasks: 0

Filter

Name

Owner

Priority

Related To

Status

Due Date

Added By

No tasks available. Please add a task to get started.

0 selected

Close Tasks

Are you sure you want to close the selected tasks?

Documents

Stay organized with comprehensive document tracking.

Total Documents: 0

Filter

Name

Type

Related To

Description

Owner

No documents available. Please add a document to get started.

Google Calendar

Task Details

Created on

Owner

Priority

Type

Related To

Google Calendar Google Calendar Event

Created on

Organizer

Status

View in Google Calendar

Filter

Automations

Manage Automations to Simplify Your Workflow

Enabled Name Automation Type Created Date Prompt

No automations available. Please add an automation.

Add Automation

Set up custom automation to handle diverse actions with ease.

Choose the automation type.

Turn on or off to enable or disable automation.

Choose the app to integrate with automation.

Your email signature for automated messages.

Enable or disable automated follow-up drip emails.

Provide key details (e.g., product info, URLs) to generate automated content.

Enabled Name Automation Type Created Date

No automations available. Please add an automation.

Add Marketing Email Automation

Set up custom email automation to handle diverse actions with ease.

Turn on or off to enable or disable automation.

Enabled Name Automation Type Created Date

No automations available. Please add an automation.

Add Sales Automation

Create and manage sales automation rules to streamline contact assignments and workflows efficiently.

Turn on or off to enable or disable automation.

B2B Database

Search and discover company information, technologies, and contacts by entering a business domain in the B2B Database.

Credits

Leads

5 / 5

Email / Phone

5 / 5
  • Emails
  • Technologies
  • Phone Search
  • Prospects
  • Domain Search
  • Email Finder
  • Email Verify

Domain Search

Search email addresses from any domain in seconds

Email Finder

Find verified emails of potential leads easily and increase your lead conversion

@

Email Verify

Quickly verify your email list to reduce bounce rates

  • Technology Search
  • Website Search

Technology Search

Find technologies used by your prospective customers just by entering their website domain

Website Search

Find the websites using a particular technology

  • Number Lookup
  • Reverse Lookup

Number Lookup

Find prospect's phone numbers easily

Reverse Lookup

Uncover caller identities easily just by entering their phone numbers below

Filters

Results

Apply filters to find prospects

Prospects matching your search filters will be displayed here

Prospect Info

Company Info

AI Agent

AI agent helps manage CRM tasks & contacts

Trash

Showing items in your trash. They will be permanently deleted after 30 days.

Total Items: 0

Your trash is empty.

0 contacts selected

Marketing

Manage your marketing

List Name

No lists available. Please add a list to get started.

Add To Contact

Add To Contact

Please configure your crm.io app to use this feature.

Click here to add apps

Subscribers

Filter

No subscribers found matching the search criteria.

Details

No subscriber details found matching the search criteria.

Confirm Action

Do you really want to delete the selected subscribers? This action cannot be undone.

Confirm Action

Do you really want to delete the tags from selected subscribers?

Add Tags

×

Enter multiple tags separated by commas. For example: fav, icon

No subscribers found

Click on upload icon to upload subscribers.

Upload Subscribers

CSV Upload Instructions:

  • Include mandatory columns: first_name, last_name, email, and phone_number.
  • Email is required for email campaigns
  • Phone number is required for WhatsApp and SMS campaigns.
  • For multiple tags, use double quotes while adding under tags column: e.g., "approved, scheduled".
  • The file should include a maximum of 10,000 records.
  • You can also upload from Google Sheets by providing the sheet URL/ID and sheet name.
Download sample file

Activate duplicate check for the above selected columns

Looking to upload from Google Sheets?

Expected Column Names

    Google Sheet Data

    Name Type Channel

    No campaigns available. Please add a campaign to get started.

    Add Direct Campaign

    Enter a name for the campaign.

    Select the channel type of campaign.

    Select a template for the campaign.

    Enter a name for the drip campaign.

    Day must be at least 1

    AI Email Agent

    AI Campaigns by Fav.ai offer unparalleled hyper-personalization. Tailored to your customer's company name, industry, and many other parameters, these campaigns ensure unique and engaging email content that stands out in the industry.

    ×

    Provide specific instructions for creating the emails.

    Choose CSV File

    Upload a CSV file containing your subscribers' information. Ensure the file includes columns for first name, last name, and email address and other fields.

    Download sample file

    Create AI Campaign

    AI Campaigns by Fav.ai offer unparalleled hyper-personalization. Tailored to your customer's company name, industry, and many other parameters, these campaigns ensure unique and engaging email content that stands out in the industry.

    Enter a unique name for your AI campaign.

    Specify the number of follow-up emails (default is 3).

    Provide specific instructions for creating the emails.

    Test AI Campaign

    Use this form to see how Fav.ai generates a hyper-personalized campaign.

    Select a list, enter an email in the textbox, and click on the Generate Email Sequence button to see dynamic cadence.

    Generated Emails

    AI Campaign

    ×

    Subscribers

    0

    Unique Subscribers

    0

    Unsubscribed

    0

    Archived

    0

    Ready

    0

    Scheduled

    0

    Success

    0

    Multiple Subscribers

    0

    To start your AI campaign, please follow these steps
    • 1. Select a sender from the dropdown.
    • 2. Select a list from the dropdown menu above.
    • 3. Then, you can generate emails for individual contact and send mails.

    Subscribers

    Your subscribers are loaded. You can now:
    • 1. Click "Generate Email" for a specific contact to create a personalized email.
    • 2. Click "Send Mails" to generate emails for all subscribers.

    Hyper-Personalized Emails

    Run Campaign

    Subscribers

    0

    Unique Subscribers

    0

    Unsubscribed

    0

    Archived

    0

    Ready

    0

    Scheduled

    0

    Sent

    0

    Multiple Subscribers

    0

    Leave it blank, it will be automatically converted to UTC

    Leave blank if you want to run it immediately.

    Remaining subscribers : 0

    Run Campaign

    Contacts

    0

    Unique Contacts

    0

    Unsubscribers

    0

    Archived

    0

    Ready

    0

    Scheduled

    0

    Sent

    0

    Failed

    0

    Unsubscribed

    0

    Spam

    0

    Bounced

    0

    Opens

    0

    Unique Opens

    0

    Clicks

    0

    Unique Clicks

    0

    Click on a type to view details

    Name Type

    No templates available. Please add a template to get started.

    Sender Authentication

    Sender Name Sender From Type Actions

    No sender authentication available. Please add a sender authentication to get started.

    Add Sender Authentication

    Select the channel type of sender authentication.

    Enter a name for the sender authentication.

    Enter the email address for the sender authentication.

    Enter the address for the sender authentication.

    Enter the city for the sender authentication.

    Enter the country for the sender authentication.

    Enter the phone number for the sender authentication. e.g: +15551234567

    Enter the OTP sent to your Email.

    AI Helper

    Social Media

    Manage your social media accounts and posts.

    No categories available. Please add a category to get started.

    ×

    Enter the category name to save.

    Add Post

    Select your favorite apps to see your post come to life! 🚀✨

    #SelectApps #GetPreview #PostLikeAPro

    AI Posts from Website

    ×

    No posts yet. Enter a URL and click "Get Posts" to see results.

    Total Posts: 0

    Post Title Post Date Author Status Actions

    No posts available. Please add a post to get started.

    Add Stream

    Networks

      Stream Configurations

      Add Stream Details

      Dashboard

      Manage your reports

      Add Report

      Generate Comprehensive Client Reports Instantly.

      Filter

      Report Preview

      Apps

      Manage and view your apps here.

      App Name Description Default Actions

      Integrate with a variety of third-party services in your bots and automation flows. Click the button above to add an app.

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      Add App

      Integrate your favorite apps and simplify CRM operations

      Configure App

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      Organization Details

      Supported formats for upload: .png, .svg, .jpg, .jpeg.

      Personal Settings

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